Due to the nature of our products and services, all sales are final.
All products sold by Frozen Wrists are digital products and include immediate or near-immediate access to digital content, vendor information, and sourcing resources.
Once digital access is provided, delivery is considered complete.
Because digital products cannot be returned, duplicated, or revoked, no refunds are guaranteed for digital purchases.
Refunds will not be issued for:
While refunds are not guaranteed, Frozen Wrists may issue partial or full refunds at its sole discretion on a case-by-case basis.
Issuing a discretionary refund does not create an obligation to issue refunds in the future.
By completing a purchase, you agree not to initiate chargebacks or payment disputes for delivered digital products.
Unauthorized chargebacks may result in: